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Privacy policy

Last updated: May 2026

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1. Introduction

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This Privacy Policy explains how Calma Boat Tours Drvenik (Kremenik d.o.o., OIB: 65023033322, Donja Vala 46, 21333 Drvenik) collects, uses, and protects your personal data when you visit our website or contact us through booking or inquiry forms.

We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR).

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2. Data Controller

The data controller responsible for your personal data is:
Email: rentaboatcalma@gmail.com
Phone: +385 97 907 5996
Location: Drvenik, Croatia

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3. Personal Data We Collect

We may collect the following personal data when you use our website or contact us:

  • Full name

  • Email address

  • Phone number

  • Booking details (date, number of guests, tour type)

  • Messages you send via contact forms

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We do not collect or store payment card details. 

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4. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to inquiries and provide information about our tours

  • To process and manage bookings

  • To communicate with you regarding your reservation

  • To provide customer support

  • To comply with legal and accounting obligations

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5. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity (to provide booked services)

  • Your consent (when you submit a contact form)

  • Legal obligations (tax and accounting regulations)

  • Legitimate interest (to improve our services and website functionality)

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6. Data Sharing

We do not sell or rent your personal data.

We may share data only with trusted third parties when necessary:

  • Payment processors (for secure payments)

  • Legal authorities, if required by law

  • Service providers needed to complete your booking

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7. Data Retention

We retain your personal data only as long as necessary:

  • For booking and customer communication purposes

  • For legal and accounting requirements

After this period, your data will be deleted or anonymized.

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8. Cookies

We use cookies to improve website functionality, analyze traffic, and ensure proper website performance.

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These include:

  • Essential cookies (Wix platform – required for site functionality)

  • Analytics cookies (Google Search Console / Wix Analytics, if enabled)

  • Cookie consent management cookies (Consentik)

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You can disable cookies in your browser settings at any time, but some website features may not function properly.

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9. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction of your data

  • Request deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us via email.

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10. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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12. Contact

If you have any questions about this Privacy Policy or your personal data, please contact us:

Calma Boat Tours Drvenik
Email: rentaboatcalma@gmail.com
Phone: +385979075996

www.drvenikboattour.com

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